As the best bicycle shop in Fairfield Co. and quite possibly the entire world, we strive to offer unsurpassed service and according to our customers we do. This being the case, it’s easy to imagine how busy the riding season can be for us. Those of you who have come in for a tune up in the middle of summer can attest to this.

Try as we may, the volume quickly becomes overwhelming and turnaround time can often reach 3 to 4 weeks. When this happens, we inevitably face storage issues; we will fill a 20 foot container and end up having another 60 customer repairs inside our building in the evening. It takes almost 45 minutes to move these bicycles in and out in the morning and evening resulting in added man hours and as a consequence added cost to the consumer. This is also valuable time we could be spending working on your bike.

As a result we have instituted the following storage policy:

All repairs must be picked up within 1 week (7 days) of completion. Bicycles that are not picked up are subject to storage fees at a rate of $12 per week per bike.

We feel this fee is more than fair. If you need a little extra time we will be happy to work with you if arrangements are made in a timely manner. We have heard every story and every excuse, so please don’t waste your time or the shops time. Cycle Dynamics will be more than happy to pick up and deliver bikes for a nominal fee as well.